Pune – Chief of Army Staff, General Bipin Rawat, today launched “INTERACTIVE VOICE RESPONSE SYSTEM” at Principal Controller of Defence Accounts (Officers), Golibar Maidan, Pune.
The function was attended by Army Commander, Southern Command Lt.Gen D.R. Soni, VSM, Additional Controller General of Defence Accounts, Shri Upendra Sah, IDAS, Senior Officers of the Army & Defence Accounts Department.
Speaking on the occasion, the Chief of Army Staff appreciated the initiatives taken by the PCDA (O) office, in providing prompt and efficient services to the Army officers. He said that use of Information Technology in the form of IVRS would ensure additional communication channel for officers posted to areas having no internet connectivity. Chief of Army Staff mentioned that just like the flower of Daffodil, which smiles back at you, the IVRS project “DAFFODIL” too will respond in similar manner and build the same trust in Army Officers. In a lighter vein COAS mentioned that, though IVRS has been launched, human touch may be continued between the Army Officers and the office of PCDA. General Bipin Rawat also lauded the Officers and Staff of PCDA (O), Pune for implementation of 7th CPC orders in time bound and efficient manner. A booklet on the implementation of 7th CPC was also released by the General on this occasion. The General was confident that the synergy between the Army officers and PCDA (O) continues in the coming years.
“INTERACTIVE VOICE RESPONSE SYSTEM” launched today was earlier inaugurated in May 2016 on pilot basis for testing and security clearance purposes. The IVRS has received security clearance from Integrated Head Quarters, Ministry of Defence (Army), New Delhi. The information is being provided in Hindi and English. Officer may login through landline/mobile numbers and T-Pin will be generated to access the IVRS System. The information can be obtained through 9 menus which includes details of Salary, Adjustment of Part II orders, details of various claims and TA/DA advances drawn by the Army officers.
Shri Upendra Sah, IDAS, Addl. CGDA applauded PCDA (O) Pune saying that it is a prestigious organisation. He also emphasized the need to continuously upgrade the system as per inputs from Army Headquarters. PCDA (O) is the first office to launch its official website. Addl. CGDA also commended PCDA (O) for the professionalism in official functioning. He also emphasized that through IVRS, all Army officers can get upto date information 24 X 7, 365 days.
Welcome address was delivered by Shri Avinash Dikshit, IDAS, PCDA (O). PCDA (O) highlighted the need for processing of Part-II orders online for real time adjustment of Pay & Allowances. The Chief of Army Staff awarded commendation card to Dr. Khumkar Mahesh S
