Panaji (GOA) The Directorate of Transport has decided to dispatch all the driving licences and R.C. books issued in the form of Smart Card to the applicants directly to their residence with immediate effect.

The move aims at simplifying the procedures and providing door step services to the public at large.

The applicants will get SMS updates about the status of their application and Smart Cards shall be received by the applicant at respective residences without having to visit various RTO offices.

“Acting on the feedback and complaints received from the public that they have to make numerous visits to the RTO offices to collect their Smart Cards, the Directorate of Transport has decided to implement this Citizen Friendly measure with immediate effect,” the department official said.

The System will be managed in joint coordination with India Post with which Directorate of Transport has tied up for rapid dispatch of Smart Cards by Speed Post service.  The officials of Goa Electronics Limited (GEL) will manage the system and send SMS alerts, prepare the Smart Cards and hand over to the representative of Postal Department on daily basis for onward delivery to the respective beneficiaries.

“Efforts are underway to ensure adoption of e-governance so that all applications etc can be submitted to various RTO Offices online and payments made through net banking/credit/ debit cards etc,” the department official said.

Team TNV